Welcome to travelauthorize.com (“Website”). By accessing or using our Website, you agree to comply with and be bound by the following Delivery Terms. If you do not agree with these terms, please do not use our services.

This section outlines the delivery terms of the services provided by Website. Website assists clients in preparing and submitting applications for an ETA (Electronic Travel Authorization), which is required for travel to the United Kingdom.

To complete the application process on Website, the following steps must be taken:

• Accurately fill out the application form on the Website

• Make an electronic payment on the Website

The payment is processed in real-time. Once your payment is successfully completed, Website will begin processing your ETA application and send you the results or status update by email.

Service Fees and Processing Time

All services on this website are priced in either U.S. Dollars (USD) or Euros (EUR), depending on the currency selected by the customer. Prices are clearly displayed before customers proceed to checkout, ensuring full transparency. On the checkout page, the total amount—reflecting all applicable charges—is shown before any purchase is completed, so customers always know exactly what they are paying.

You will receive an email from the Website team with your application results within 3 UK working days, provided that:

• Your application is filled out correctly

• The documents submitted meet the required standards

In some cases, processing may take longer if there are delays within the UK government systems. Such delays are rare and outside the control of Website.

Important Notice

Once your application has been submitted and processing has started, the service fee becomes non-refundable, regardless of the outcome. If you submit incorrect or low-quality documents that result in a rejection by the UK authorities, Website is not responsible. In such cases, both the service fee and government fee are non-refundable.

Email Delivery and Communication

We will deliver your ETA application result by email. To ensure smooth communication, we recommend the following:

• Check your email settings and ensure you have enough space to receive new messages

• Add info@travelauthorize.com to your contacts to prevent emails from going to your spam folder

If you have any questions about our delivery terms, please email info@travelauthorize.com. We aim to respond within 24 hours.

We are not responsible for delivery delays caused by the client’s email settings, full inbox, or spam filtering.

Service Completion

The service is considered delivered and completed at the moment the client receives an email with the result of the ETA application.

Client Responsibility

The client is responsible for the accuracy of the information provided and the compliance of submitted documents. Inaccurate or incomplete information may result in the rejection of the application.

Important Travel Reminders

• When traveling to the UK, take note of the ETA number provided in the confirmation email, as some airlines may request it at check-in.

• Your ETA is linked to the passport used in your application. If you receive a new passport, you must apply for a new ETA.

Page last reviewed: May 12th, 2025